Our customers testimonials

Dr. med. Heinz-Joachim Schmidt-Wenning,
General Practitioner from Siegenburg, Bayern

The situation in my practice prior to the September of 2008, was not satisfactory at all: my assistants were overstrained, the waiting room, literally was a “room for waiting” and sometimes patients had to put up with waiting up to two hours for their turn. As a result many patients were not satisfied, some of them voiced their anger and complained. For many, going to the doctor´s practice to waste precious time was unpleasant. Finally, despite every effort to solve the problem through team consultations, we failed deplorably. The stress and hectic atmosphere cost the assistants and myself much of our strength and energy.

Today that is the past and belongs to history! Since the September of 2008, we have installed the AJITS™ System, the efficient and professional Patient and Personnel Management Software Package in my practice. The difference compared to then is perceptible daily for the assistants, patients and last but the least, also for me.

The waiting room has become a “transit room”. The waiting time for the patients has been drastically reduced by more than 75%, and ranges from 5 minutes to a maximum of 30 minutes. The result: Great satisfaction among the patients and visiting the practice is not a burden anymore.

My assistants are relieved because of the noticeable reduction in time needed for the routine handling and organization of the patients. The result: more time for the individual attention for a patient and an over all enhancement of quality care.

Positive Impacts:

- Still doing the same volume of work, I am not overstrained, and at the end of the day I am no longer depleted. Normally we finish quite early and come home on time.

- The everyday activities in the practice are perfectly structured and well organized, everything runs quietly and smoothly.

- As a result of the efficient PC-controlled practice organization, there is less overtime, including the cost for personnel. Within a short time the cost for the software was amortized. The scepticism, of my assistants, has been put to rest.

*I recommend the AJITS® System, the efficient and professional Patient and Personnel Management Software Package to every practice!*